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How a sale moves through Lyt-ning
Use this page when you want to follow one example sale from the moment the cashier taps Save to the moment it lands as an accounting entry — and see which Lyt-ning app to open at each stage.
Goal
You need to picture the whole journey a single sale takes through Lyt-ning — from the till tap, through the back office, into the reports app, the fiscal receipt, and finally your accounting ledger.
Where this happens
Every sale touches all five parts of Lyt-ning in a defined sequence. The flow below uses a simple cash sale as the example. A refund follows the same path backwards.
- At the till: the cashier signs in with a PIN and opens the POS screen to ring the sale.
- In the back office (Core App): the supervisor opens Till Management → Store Cashups to confirm the day's totals, and the franchise admin opens Add-ons & Integrations (Reset Account, Lyt-Accounting, Manage Online Store, Cash.co.zm, Loyalty Setup; SAGE / SAGE 300 / SAP appear there when the add-on is enabled for your franchise) or System & Settings → Till & Payments (Payment Methods, Kazang Settings, Smart Invoicing) to manage integrations.
- In Lytning Analytics: opens in a new browser tab from the Core App's Reports & Analytics sidebar group with single-sign-on — you do not open it directly.
Prerequisites
None — read this page after the Lytning System overview.
Steps
1. At the till — the cashier rings the sale
The cashier scans the items (or types the codes), takes the cash, and taps Save. The till saves the sale locally first, then uploads it. The cashier can keep ringing — the upload is automatic and does not block the next sale.
2. The till sends the sale to the back office
When the internet is up, the till sends the sale to the back-office service so the supervisor can see it. If the internet drops mid-sale, the till keeps the sale on the device and uploads it when the connection is back. See Working offline.
3. The back office records the cashup
At end of shift, the supervisor opens Till Management → Store Cashups in the Core App and confirms the day's totals. The Core App now has the same sale record the cashier saw — including the cashier, the till, the time, and the payment type.
4. Reports & analytics opens in a new tab
When the supervisor clicks a Reports item (for example Sales Reports or Cash Flow Statement), the Core App sends an auth payload to analytics.pos.co.zm and opens the Lytning Analytics app in a new tab — single-sign-on. The supervisor sees deeper breakdowns: by cashier, by hour, by department, by payment type. See the Lytning Analytics app (per-report wiki).
5. Smart Invoice submission
If the sale needs a fiscal receipt (Zambia), the Smart Invoice integration picks it up from the Core App and submits it to the ZRA Smart Invoice system. The receipt number is saved back on the sale. This happens automatically — no user action is required. See Integrations.
6. Accounting export
At end of day, the Core App posts the day's totals to your accounting system (SAGE / SAGE 300 / SAP). The cashier's till work is now a ledger entry in the accountant's books. The accounting connection is configured by the franchise admin under Add-ons & Integrations (SAGE / SAGE 300 / SAP appear there when the add-on is enabled for your franchise).
7. End-of-day confirmation
The supervisor closes the shift on the till (End User Shift), confirms the cashup matches, and the day is done. See the End-of-day checklist.
Expected result
- You can picture the whole journey a single sale takes through Lyt-ning.
- You know which Lyt-ning app to open to see the sale at each stage.
Edge cases
- The internet dropped mid-sale — the till saves locally and uploads when the connection is back. See Working offline.
- You can't see a sale in the Analytics app — your session expired. Sign back in to the Core App and retry the Analytics link.
- A refund follows the same path backwards — the till records a refund, the back office records it, the Analytics app shows the deduction, Smart Invoice issues a credit note, the accounting system exports the reversal.